Responsible Gaming

Our Commitment to Responsible Gaming

At Goldex Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to play responsibly.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your province/territory) to participate in online gambling in Canada. By accessing Goldex Casino through austinlampworks.com, you confirm that you meet the legal age requirement in your jurisdiction. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your own behavior, please seek help immediately:

• Gambling more frequently or for longer periods than intended
• Chasing losses by gambling with more money to recover what you've lost
• Hiding gambling activities or lying about the amount of time or money spent
• Neglecting work, school, family, or personal responsibilities due to gambling
• Experiencing mood changes (irritability, anxiety, depression) related to gambling
• Borrowing money or using credit to fund gambling activities
• Feeling a need to gamble with increasing amounts of money for excitement
• Failed attempts to cut back or stop gambling
• Damaged relationships due to gambling behavior
• Financial difficulties caused by gambling losses

Self-Help Tools & Responsible Gaming Features

Goldex Casino offers several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose in a given time frame
• Session Time Limits: Set automatic reminders or session cutoffs to control how long you play
• Reality Checks: Enable pop-up notifications during your session to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic

Take advantage of these tools to help maintain healthy gaming habits.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Canada

• Responsible Gambling Council – www.responsiblegambling.org
• Problem Gambling Institute of Ontario – Provides resources and support for Ontario residents
• Gamblers Anonymous Canada – Peer support meetings available across Canada

United States

• National Council on Problem Gambling – www.ncpgambling.org – Call 1-800-522-4700 (24/7 helpline)

International Resources

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au

Take Action Today

If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is a treatable condition, and recovery is possible. Don't wait—contact one of the support organizations listed above or speak with a counselor. Your well-being is important to us.

Remember: Gambling is meant to be fun. If it stops being fun, it's time to seek help.